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F.A.Q.

Where will these products manufacture?

Where will these products manufacture?

It is manufactured from Sri Krishana sweets, The Grand sweets, Adiyar Ananda Bavan and A1 Chips. You have an option to choose where do you want from.

How fresh these Items?

Your order will be manufactured in Export quality and Air freighted with in 2 days. You will be reciving your sweets and snacks as fresh as what available in  retail outlets in India

Can I choose the date delivery date?

Yes. You can request the date you want us to deliver. Your order will be processed by nearest date of delivery.

Please note:There will be additional charges for delivery in weekend and public holidays.

How do I make a purchase?

You have to select an item as well as choose “the brand” where do you want your order produced. Once you have selected an item to buy, simply click the Buy or Add To Cart button for the item you wish to purchase. This will add your item to your shopping cart and present you with an opportunity to select other relevant products relevant to your purchase. You can then either click “Continue to Checkout” or “Keep on Shopping” to add more items to your cart.

When you’re finished shopping, click “Checkout and Pay” to check the contents of your shopping cart, calculate postage costs. Finally, click “Continue to Payment” to make your payment using Visa, MasterCard or PayPal. For credit card payment your card will not be charged until you reach the final page and click “Confirm Order”.

What payment methods do you accept?

We currently accept only bank direct deposit or internet fund transfer. Please contact our Sales team if you are experiencing issues during the payment section of placing your order. Very soon we will be able to accept credit cards.

How long after placing my order can I expect my delivery?

At Sweetsindia online we offer a wide range of products. We take all efforts to deliver your orders within 10 days after order confirmation (excluding National public holidays and State holidays)

Can I pick up my purchase?

Yes, you can pick up from your order from our warehouse nearest to you  or Australian Air express depot. Please check our website for pickup location details.

Please note that you may not be able to pick up your orders on National public holidays and State holidays – Please check with the nominated pick up location contact or Sweetsindia sales representative, dial at 0475555597

Has my order been dispatched yet - how can I track it?

Once your order has been dispatched we will send you a confirmation email with the details of the carrier including tracking number if available or pick up location depends on the option you have selected during check out.If you haven’t received emails, please also check your spam folder.

Sweetsindia sales staff will have access to your tracking details, so if you have any questions please contact us on 0475555597

Where is my order?

If you have placed an order, you will have received an order confirmation email letting you know that your order has been successful! This email will let you know the expected dispatch time frame for your order, the details of the products you have bought, and your delivery details.

Once your order has been dispatched, you will receive a separate dispatch confirmation email to let you know it’s on its way!If your order has a tracking number, you can also contact the courier directly for further information on your delivery.Please rest assured that if there are any unexpected delays, fresh jasmines will notify you immediately!

Why has my order not arrived yet?

We recommend checking your order confirmation email and the product listing for an exact time-frame for your order to arrive. Please rest assured that if there are any unexpected delays, Sweetsindia will notify you immediately!

What is your returns policy?

We detail here our Return Policy to ensure you are fully aware of your rights and our obligations to you.
Please choose your purchases carefully and retain your original sales receipt as proof of purchase.
We do not give refunds or exchange goods when you change your mind or choose incorrect goods. Management reserves its right to exchange goods purchased or grant refunds only by agreement If a refund is granted. No credit will be allowed on freight and handling charges.

 

Refunds and Returns

Where will these products manufacture?

How do I make a purchase?

You have to select an item as well as choose “the brand” where do you want your order produced. Once you have selected an item to buy, simply click the Buy or Add To Cart button for the item you wish to purchase. This will add your item to your shopping cart and present you with an opportunity to select other relevant products relevant to your purchase. You can then either click “Continue to Checkout” or “Keep on Shopping” to add more items to your cart.

When you’re finished shopping, click “Checkout and Pay” to check the contents of your shopping cart, calculate postage costs. Finally, click “Continue to Payment” to make your payment using Visa, MasterCard or PayPal. For credit card payment your card will not be charged until you reach the final page and click “Confirm Order”.

What payment methods do you accept?

We currently accept only bank direct deposit or internet fund transfer. Please contact our Sales team if you are experiencing issues during the payment section of placing your order. Very soon we will be able to accept credit cards.

How long after placing my order can I expect my delivery?

At Sweetsindia online we offer a wide range of products. We take all efforts to deliver your orders within 10 days after order confirmation (excluding National public holidays and State holidays)

Can I pick up my purchase?

Yes, you can pick up from your order from our warehouse nearest to you  or Australian Air express depot. Please check our website for pickup location details.

Please note that you may not be able to pick up your orders on National public holidays and State holidays – Please check with the nominated pick up location contact or Sweetsindia sales representative, dial at 0475555597

Has my order been dispatched yet - how can I track it?

Once your order has been dispatched we will send you a confirmation email with the details of the carrier including tracking number if available or pick up location depends on the option you have selected during check out.If you haven’t received emails, please also check your spam folder.

Sweetsindia sales staff will have access to your tracking details, so if you have any questions please contact us on 0475555597

Where is my order?

If you have placed an order, you will have received an order confirmation email letting you know that your order has been successful! This email will let you know the expected dispatch time frame for your order, the details of the products you have bought, and your delivery details.

Once your order has been dispatched, you will receive a separate dispatch confirmation email to let you know it’s on its way!If your order has a tracking number, you can also contact the courier directly for further information on your delivery.Please rest assured that if there are any unexpected delays, fresh jasmines will notify you immediately!

Why has my order not arrived yet?

We recommend checking your order confirmation email and the product listing for an exact time-frame for your order to arrive. Please rest assured that if there are any unexpected delays, Sweetsindia will notify you immediately!

What is your returns policy?

We detail here our Return Policy to ensure you are fully aware of your rights and our obligations to you.
Please choose your purchases carefully and retain your original sales receipt as proof of purchase.
We do not give refunds or exchange goods when you change your mind or choose incorrect goods. Management reserves its right to exchange goods purchased or grant refunds only by agreement If a refund is granted. No credit will be allowed on freight and handling charges.

 

Refunds and Returns

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Where will these products manufacture?